Kaya Kliniq Wellness Center
Last Updated: May 2026

Welcome to Kaya Kliniq Wellness Center. These Terms and Conditions govern your use of our website, landing pages, booking forms, payment links, online content, products, consultations, and services.

By accessing our website, submitting your information, booking a consultation, making a payment, or using our services, you agree to these Terms and Conditions.

1. About Kaya Kliniq

Kaya Kliniq Wellness Center provides integrative medicine, preventive wellness, personalized health assessment, lifestyle guidance, natural supportive therapies, and related healthcare and wellness services.

Our services may include medical consultations, health assessments, lab result interpretation, wellness planning, lifestyle recommendations, supplements, and supportive therapies depending on the patient’s needs and the doctor’s assessment.

2. Eligibility

By using our website or booking our services, you confirm that:

• You are at least 18 years old, or you are booking with the consent of a parent or legal guardian

• The information you provide is true, accurate, and complete

• You understand that medical and wellness recommendations must be based on proper assessment

• You agree to follow the instructions, requirements, and policies provided by Kaya Kliniq

3. Personalized Health Assessment

The Personalized Health Assessment is designed to help patients better understand their health concerns, symptoms, lifestyle factors, risk factors, laboratory results, and possible next steps.

The assessment may include discussion of:

• Symptoms and health concerns

• Lifestyle, sleep, stress, nutrition, movement, and wellness habits

• Laboratory results, if available

• Risk factors for metabolic, cardiovascular, hormonal, inflammatory, or other health concerns

• Recommended next steps, testing, lifestyle adjustments, or treatment options

The assessment does not guarantee a specific diagnosis, treatment result, cure, recovery timeline, or health outcome.

4. Booking and Payment

To secure a consultation slot, you may be required to complete payment through our authorized payment link or payment provider.

After payment verification, Kaya Kliniq will send a scheduling link or appointment instructions through the contact details you provided.

Please make sure your email address and mobile number are accurate. Kaya Kliniq will not be responsible for delays caused by incorrect contact information.

5. Appointment Confirmation

Your appointment is considered confirmed only after:

• Payment has been successfully completed and verified

• You have selected or confirmed your appointment schedule

• Kaya Kliniq has acknowledged or confirmed your booking

Kaya Kliniq reserves the right to reschedule appointments when necessary due to doctor availability, clinic operations, emergencies, or other valid reasons.

6. Rescheduling, Cancellation, and No-Show Policy

If you need to reschedule your appointment, please notify Kaya Kliniq as early as possible.

Suggested policy:

• Rescheduling is allowed at least 24 hours before the confirmed appointment

• Late rescheduling may be subject to availability

• Failure to attend a confirmed appointment without prior notice may be considered a no-show

• No-show appointments may be forfeited or subject to rebooking fees

7. Refund Policy

Consultation fees are generally paid to reserve professional time, administrative preparation, and appointment availability.

Suggested policy:

• Consultation fees are non-refundable once the appointment has been confirmed

• If Kaya Kliniq cancels the appointment and no suitable reschedule is available, the patient may request a refund or credit

• Refunds, if approved, may be subject to payment gateway charges, bank fees, or administrative processing time

• Product purchases may follow separate return, replacement, or delivery policies

8. Patient Responsibilities

As a patient or website user, you agree to:

• Provide accurate and complete information

• Inform Kaya Kliniq of relevant medical history, medications, allergies, existing conditions, pregnancy, procedures, or previous treatments

• Bring or submit laboratory results when requested or available

• Ask questions if anything is unclear

• Follow medical advice only as personally instructed by a qualified healthcare professional

• Seek emergency care immediately for urgent or life-threatening symptoms

Kaya Kliniq will not be responsible for consequences resulting from false, incomplete, or withheld information.

9. No Emergency Services

Kaya Kliniq’s website, landing pages, messaging channels, and booking forms are not intended for emergency medical situations.

If you are experiencing chest pain, difficulty breathing, stroke symptoms, severe allergic reaction, severe bleeding, loss of consciousness, or any medical emergency, please go to the nearest hospital emergency room or call local emergency services immediately.

10. Medical and Wellness Information

The information on our website, landing pages, social media pages, emails, and educational materials is provided for general wellness and educational purposes only.

It should not be used as a substitute for professional medical advice, diagnosis, treatment, or emergency care.

A proper consultation with a licensed healthcare professional is necessary before starting, stopping, or changing any medication, supplement, therapy, diet, or treatment plan.

11. Results May Vary

Patient stories, testimonials, case studies, before-and-after statements, or success stories shared by Kaya Kliniq are based on individual experiences.

They are not guarantees of the same or similar results. Outcomes may vary depending on each person’s condition, medical history, lifestyle, consistency, compliance, and other factors.

12. Supplements, Products, and Supportive Therapies

Any supplements, wellness products, or supportive therapies offered by Kaya Kliniq are intended to support health and wellness and should be used according to proper guidance.

Supplements are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved by applicable regulatory authorities.

Please consult a qualified healthcare professional before using any supplement, especially if you are pregnant, breastfeeding, taking medication, have a medical condition, or are under medical treatment.

13. Third-Party Services

Kaya Kliniq may use third-party platforms for payment processing, appointment scheduling, email communication, website hosting, delivery, analytics, or customer support.

We are not responsible for service interruptions, errors, delays, policies, or data practices of third-party platforms. Your use of third-party services may be subject to their own terms and policies.

14. Intellectual Property

All content on Kaya Kliniq’s website, landing pages, emails, social media materials, images, videos, text, branding, logos, designs, protocols, and educational materials are owned by or licensed to Kaya Kliniq unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our materials for commercial purposes without written permission.

15. Limitation of Liability

To the fullest extent permitted by law, Kaya Kliniq, its owners, doctors, staff, partners, and service providers shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use or inability to use our website or services

• Reliance on general educational content

• Delays in booking, payment verification, or communication

• Incomplete or inaccurate information provided by the patient

• Third-party platform issues

• Individual response to supplements, lifestyle changes, therapies, or recommendations

Nothing in these Terms limits liability that cannot be excluded under applicable law.

16. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal and health-related information.

By using our services, you also agree to the terms of our Privacy Policy.

17. Changes to These Terms

Kaya Kliniq may update these Terms and Conditions from time to time. Updated terms will be posted on our website or landing page with the revised effective date.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

18. Governing Law

These Terms and Conditions shall be governed by the laws of the Republic of the Philippines.

Any disputes shall be resolved through good-faith discussion first. If unresolved, the dispute may be brought before the proper courts or authorities in the Philippines.

19. Contact Us

For questions about these Terms and Conditions, you may contact us at: